Retail & eCommerce

Mass messaging for retail teams

Announce flash sales, send back-in-stock and order-ready alerts, reward VIP shoppers, and cover staff shifts — all from one shared inbox.

98%
Message open rate
25%
Higher promo redemption
<3s
Average delivery time
25
Free credits to start
Order notifications

Tell shoppers it's ready to grab

Email pickup notices sit unread. A text reaches your customer the moment their order is ready — so pickups happen on time and your counter stays clear.

  • Send order-ready alerts the second they're packed
  • Shoppers reply to confirm a pickup window
  • Cut no-show pickups and crowded counters
NO

Northgate Outfitters

Order ready

Delivered
Hi Sam! Your order #4821 is packed and ready for pickup at our Northgate store. Reply HERE when you're on the way.
2:40 PM
HERE
4:12 PM
Great — we'll have it at the pickup counter. See you soon! 🛍️
4:12 PM
Use cases

Retail communication, solved

Flash sales & promotions

Drive immediate foot traffic and online orders with time-boxed offers your shoppers actually see. Add a link and a deadline and let it run.

  • Tap-to-shop links
  • Member-only promo codes
  • Limited-time countdowns
  • Segment by location or interest

Back-in-stock & order pickup

Notify the moment a wishlisted item returns or an order is ready for pickup — the timely alerts that close the sale and cut no-show pickups.

  • Restock waitlist alerts
  • Order-ready notifications
  • Pickup window reminders
  • Reply-to-confirm pickup

Loyalty, VIP & staff coverage

Treat loyal shoppers like insiders with early access and exclusive codes — and keep the floor staffed by filling open shifts in minutes.

  • Early-access VIP drops
  • Birthday & milestone offers
  • Open-shift broadcasts
  • Reply-to-claim coverage
Why retailers choose MSG MVP

Sell more without more overhead

Flash sales that move

Announce a limited-time drop or markdown and watch it sell. A text lands in seconds, with a tap-to-shop link right in the message.

Back-in-stock & order alerts

Tell shoppers the moment their size is restocked or their order is ready — the kind of timely nudge that turns interest into a sale.

Loyalty & VIP perks

Reward your best customers with early access, member-only codes, and birthday offers that keep them coming back.

Staff shift coverage

Cover call-outs and busy weekends fast. Blast open shifts to your team and let associates claim them with a quick reply.

Ready to drive more sales?

See how MSG MVP helps your store and online shop convert browsers into buyers and keep your team covered — start with 25 free credits, no contracts.