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Frequently asked questions

How fast can I start sending messages?

Most teams import contacts and send their first campaign within an hour. 10DLC registration runs in parallel and typically clears in a few business days.

Do you handle opt-outs and STOP keywords automatically?

Yes. Opt-out handling is built in — STOP, UNSUBSCRIBE, and similar keywords are processed automatically and those contacts are excluded from future sends.

Is MSG MVP compliant for healthcare messaging?

We support compliant patient communication with consent tracking and secure handling. See our healthcare compliance guide or talk to our team about your specific requirements.

Can I send to thousands of people at once?

Absolutely. MSG MVP is built for mass sending — up to 10,000+ messages per minute — with delivery tracking so you know exactly what landed.

What channels does MSG MVP support?

SMS, MMS, and voice broadcasting, with two-way conversations managed from a single shared team inbox.

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